Sunday, September 21, 2014

ArcheAge - The 2,000 queue week

ArcheAge (AA) launched on September 16th, a Tuesday, after a four day Head Start for pre-order Patron's of the game.

HeadStart and Launch have been less than ideal with numerous bugs, glitches, potential DDOS attacks, etc., along with the endless queues.

Since launch, with the addition of the F2P (Free to Play) players to the already over-populated servers, Trion began adding servers.  Today, Sunday night (almost Midnight EST).  ALL eleven USA servers are in major queues with the original servers - Tahyang, Aranzeb, Naima, Kyrios, Ollo and Salphira - no additional characters can be made of any race at all.

Queue times are hours and I'm not sure how bad F2P people are faring but Patrons, we in queues of 1500-2500 that take upwards of two-three hours (when lucky) to get to the character select.  Europe is rumored to have queues in the 25,000 range. I don't even know what that means!  Queue for a few days?  Servers don't even hold that many people!

The number of angry and irate threads on the AA forum is overwhelming I'd think for Trion to even keep civil; let alone Twitter, Reddit and other social media burning up with AA's launch.

It's understandable not wanting to start with too many servers as AA because of the non-instanced housing will be difficult at best to merge low population servers later, but the frustration many are feeling at NOT being able to play even for a half-hour per day is substantial.

 So, is this a brilliant marketing plan in the "no publicity is bad publicity" way of thinking?  Or a severe "miss-guess" on Trion's part?

I thought it was a major Trion cock-up, but I'm wondering maybe they did know and are taking advantage of all the hype driving more people to want to see what all the talk is about. I know a few people that went ahead and paid a sub this week, hoping it would alleviate the long queues (F2P are queueing for 6-10 hours).  I'd hate to think they did this to their paying client base, but ??

As for me, my latest three hour queue (fourth time today getting bounced for various reasons) is down to 484, and it's getting about log out time for many of the EST players.

So, I just might get to log on today.....

No comments:

Post a Comment